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Contact us

Our teams

To help us deal with your query quickly, please contact the appropriate team.

Specialist Relationship Team

Here to help with:

  • Discussions about your contract with us
  • Clinic Recognition
  • Queries about procedure (CCSD) codes and specialists' fees for procedures.

 

For all queries to the Specialist Fees Team (Uplift requests, coding queries, multiple specialist requests) please complete the Specialist Fees enquiry form

Email: specialist.relationships@axa-ppp.co.uk

Call: 01892 556057

Our opening times for Specialist recognition is 9am – 5pm
We may record and/or monitor calls.

Address:
Specialist Relationship Team
AXA PPP healthcare
2nd Floor International House
Forest Road
Tunbridge Wells
Kent
TN2 5FE

Specialist account services

Here to help with interval billing queries.

For any invoice queries, please call our helpline 01892 504038 and press option 1. This line is open Monday to Friday, 9am to 5pm.

Specialist.accountservices@axa-ppp.co.uk

Address:
Specialist Account Services
AXA PPP healthcare
2nd Floor International House
Forest Road
Tunbridge Wells
Kent
TN2 5FE



Specialist Relationship Support Team

Here to help you with

  • The recognition of new Specialists, Practitioners and Therapists via the Private Practice Register (www.theppr.org.uk)
  • Administration of Specialist, Practitioner and Therapists Details via the Private Practice Register (www.theppr.org.uk)
  • Clinic Administration
  • Bespoke Criteria Queries
  • General Queries

For all queries to the Specialist Fees Team (Uplift requests, coding queries, multiple specialist requests) please complete the Specialist Fees enquiry form 

Email: specialist.recognition@axa-ppp.co.uk

Call: 01892 772216

Our opening times for Specialist Relationship Support Team is 9am – 1pm
We may record and/or monitor calls.

Address:
Specialist Relationship Support Team
AXA PPP healthcare
2nd Floor International House
Forest Road
Tunbridge Wells
Kent
TN2 5FE

Network exemption

Here to help when you want to make a clinical referral to a hospital that is not in our Directory of Hospitals.

Go to Network exemption form

Email: network.exemption@axa-ppp.co.uk

Call: 01892 772218

Fax: 0117 972 6006

Address:
Network Exemption Team
AXA PPP healthcare
2nd Floor International House
Forest Road
Tunbridge Wells
Kent
TN2 5FE

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For our recognised healthcare professionals only.

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